Shipping

Shipping and Payment Information

  • no shipping costs (only within Germany and only for online orders)
  • EU: 17.99 €
  • to all other countries: 25 €


A. Payment Options

We offer the following payment options:

I. National shipments:

For deliveries within Germany we offer the following payment options, provided that the relevant product description doesn't specify other requirements:

1 . Cash in advance by

  • Bank transfer
  • Credit Card (Visa and Mastercard)
  • PayPal
  • Sofortüberweisung

2.  Cash on delivery
3.  Delivery on invoice (only agencies and organizations)
4.  Cash on pick up
5.  Invoice for private clients (from 50 € shopping cart value)

Order easily by invoice and pay only if you receive the items. We handle your order via PayPal. With a purchase by invoice, the total amount is due within 14 days from receipt of the invoice. Invoices will be issued upon delivery.

Benefits:
  • First the goods then the money - Protection against bad and not delivered articles
  • Privacy Policy - 100% protection against abuse of account or credit card information
  • Faster delivery of your order - No transaction waiting times
Prerequisites:
  • Billing address in Germany.
  • Invoice address = delivery address.

 

II. International shipments:

For deliveries abroad we offer the following payment options, provided that the relevant product description doesn't specify other requirements:

1. Cash in advance by

  • Bank transfer
  • Credit Card (Visa and Mastercard)
  • PayPal
  • Sofortüberweisung

2.  Delivery on invoice (only agencies and organizations)

 

IV. Pick up

If you want to pick up your ordered items at our warehouse, we first notify you by email about when your order is available an can be picked up. After you have received this email you can collect your ordered items by appointment at our location. Of course no shipping costs will be added in this case.

 

B. Delivery

1. The shipment in Germany will be handled by DHL.
2. We ship worldwide. See next paragraph C for shipping costs.

 

C. Shipping costs

I. Within Germany:

For shipping within the German mainland we charge no shipping costs (unless otherwise stated in the offer). This is only available for orders made through our online store (orders via phone / eBay / Amazon are excluded). If you want place a COD order the shipping costs are 4.50 €.

II. To other countries: 

For cross-border deliveries, the shipping costs will be 17.99 € (EU countries) or 25 € (non-EU countries), unless otherwise stated in the offer. All customs fees are to be paid by you.

 

D. Delivery times

I. National deliveries:

The delivery time is about one to two business days. On Sundays and public holidays will be no delivery. If an item is not in store or may not be immediately available and the delivery time shall be extended accordingly, it will be pointed out on the product page.

II. international deliveries:

The delivery time is about eight to fifteen working days. On Saturdays, Sundays and public holidays will be no delivery. If an item is not in store or may not be immediately available and the delivery time shall be extended accordingly, it will be pointed out on the product page.

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