Terms and customer information

Table of Contents:

A. General Terms and Conditions
1. Scope
2. Conclusion of contract
3. Return costs when exercising the right of withdrawal
4. Prices and payment
5. Shipping & Conditions
6. Warranty
7. Governing Law
B. Customer Information
1. Information on the identity of the seller
2. Information on the key features of the product or service
3. Information about the conclusion of the contract
4. Information about payment and delivery
5. Information about the technical steps that lead to the conclusion of the contract
6. Information on Storage of contract
7. Information to identify the technical means to input errors and correct
8. Information on the available languages for the conclusion of the contract
9. Information on codes of conduct, which the seller has submitted


A. General Terms and Conditions


1. Scope

1.1. These terms and conditions of the "Life is simple GmbH & Co. KG" (hereinafter "Seller"), shall apply to all contracts in the online shop of the seller completes the customer with the seller regarding the products and / or services listed. This is the inclusion of own conditions of the customer are, unless it is otherwise agreed.

1.2. Customers within the meaning of paragraph 1.1 are both consumers and entrepreneurs, with a consumer is any natural person who enters into a transaction for a purpose which can not be attributed to their commercial or professional capacity. In contrast, an entrepreneur is any natural or legal person or a legal partnership, which is concluding a legal transaction in the exercise of their independent professional or commercial activity.


2. Conclusion of contract

2.1. The product descriptions contained in the online shop of the seller shall not constitute binding offers by the seller but intended to submit a binding offer by the customer.

2.2. The customer can offer telephone, in writing, by fax, by e-mail or via the integrated online shop of the seller online order form. When placing an order via the online order form, the customer to enter their personal data and click the button "Submit Order" in the final step of the ordering process is a legally binding contract offer in relation to the goods in the shopping cart.

2.3. The seller may accept the offer within five days of the customer through a written (letter) or electronically transmitted (fax or email) confirmation or by delivering the goods. The seller has the right to decline acceptance of the order.

2.4. The order processing and contact can be usually via e-mail and automated order processing. The customer must ensure that his or her designated for order processing e-mail address is correct, so at that address from the seller sent e-mails can be received. In particular, the Customer shall ensure in the use of spam filters that can all be delivered by the seller or the ordering process responsible for this third party emails sent.


3. Return costs when exercising the right of withdrawal
If the customer has a right of withdrawal, so be on the right of withdrawal the regular cost of returning imposed if the price of the goods does not exceed an amount of 40 euros or if at a higher price of the item the customer payment or partial payment at the time has not yet paid the revocation, unless the goods are not as ordered. In all other cases, the seller bears the costs of return.


4. Prices and payment

4.1. The prices quoted by the Seller shall be final and they include all price components, including the legal German VAT. If necessary, additional delivery and shipping costs are separately disclosed in the relevant product description in the offer.

4.2. The prices quoted by the Seller are final. VAT will be shown, provided it is not in the product, in accordance with § subject to differential taxation 25a. If necessary, additional delivery and shipping costs are separately disclosed in the relevant product description in the offer.

Online, by phone, by mail or fax incurred prices and price lists keep 48 hours to apply. For mistakes and misprint regarding above-mentioned Price Offers Seller assumes (Life is simple GmbH & Co KG) no liability.

4.3. For deliveries within Germany, the Seller offers the following payment options, provided that the relevant product description in the offer otherwise provides:
1. Advance by
2. Transfer
3. Credit Card (Visa, Master Card)
4. PayPal
5. DIRECTebanking
3. COD
4. Delivery on invoice (excluding agencies and organizations by written order)
5. Cash on pickup

4.4. Is for the product in addition offered abroad a shipment, the customer for deliveries abroad following payment options, provided that the relevant product description in the offer otherwise provides:
1. Advance by
2. Transfer
3. Credit Card (Visa, Master Card)
4. PayPal
5. DIRECTebanking
6. Delivery on invoice (excluding agencies and organizations by written order)

In individual cases fall For deliveries to countries outside the European Union other costs, such as other taxes and / or charges, in the form of tariffs.

4.6. Is prepayment agreed, payment is due upon signing the contract.

4.7. If you choose the payment method payment on account of the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid immediately upon receipt of the goods without deduction. The seller reserves the right to invoice perform a credit check when you select the payment method and delivery reject this method of payment for negative credit check.

4.8. If you choose payment by credit card, the credit card account is charged with completing the purchase.

4.9. For collection, we inform the customer first by e-mail that the products ordered are available for collection. After receiving this email, the buyer can pick up the goods after consultation with the seller. In this case, no shipping costs will be calculated.

4.10. The goods until full payment of the property of Life is simple GmbH & Co. KG.

5. Shipping & Conditions

5.1. The delivery of goods occurs regularly on the shipping routes and to the delivery address specified by the customer. During completion of the transaction specified in the Order of the vendor delivery address is decisive. Derogation, deposited by the customer at PayPal shipping address is decisive in selecting the PayPal payment.

5.2. Is not possible to delivery to the customer, the contracted delivery company will return the goods to the seller, the buyer has to bear the costs of the unsuccessful delivery. This does not apply if the customer was temporarily prevented from accepting the service offered, unless the seller him the power had announced a reasonable time before or if the customer hereby exercises his right of withdrawal.


6. Warranty
The statutory liability for defects.


7. Governing Law

7.1. The law of the Federal Republic of Germany applies to all legal relationships of the parties excluding the laws on the international sale of goods. For consumers, this choice of law only to the extent that the granted protection is not withdrawn by mandatory provisions of law of the State in which the consumer has his habitual residence applies.

7.2. If the customer is a merchant, a legal entity under public law or public special fund, the exclusive jurisdiction for all disputes arising from this contract the business of the seller. The same applies if the customer has no general jurisdiction in Germany or the EU or domicile or habitual residence at the time the action is not known. The power to call the court in another jurisdiction remains unaffected.

7.3. The contract language is German.


B. Customer Information

1. Information on the identity of the seller

Life is simple GmbH & Co. KG
Paul Engelhard Weg 50H
48167 Münster
Germany / Germany
Telephone: +49 (251) 270709-0
Fax: +49 (251) 270709-10
E-mail: [email protected]
Internet: http://www.lifeissimple.de
UstID DE252905497
WEEE Reg. DE 86231322
Münster District Court
Registration number HRA7966
Personally Liable Partner: LR mbH, seat Münster, Register court: HRB 10723 Münster AG
Director: Philipp R. Lührs, Dr. Jan Rotermund


2. Information on the key features of the product or service
The essential characteristics of the goods or services resulting from the respective set by sellers product description.


3. Information about the conclusion of the contract
The conclusion of the contract is in accordance with section 2 of the Seller, the terms and conditions (see above).


4. Information about payment and delivery
Payment shall be made in accordance with section 4, the delivery in accordance with paragraph 5 of the Seller, the terms and conditions (see above).


5. Information about the technical steps that lead to the conclusion of the contract
The contract is concluded by offer and acceptance.

5.1. Does the customer for their order online using the order of the seller, he made his offer as follows:

5.1.1. On the supply side, the seller of goods, the customer clicks on the first step on the button "Add to cart". It erschient a separate window in which one of two buttons on the customer ("Continue shopping", "view cart") must click. The button "continue shopping" takes the customer to the last visited products page, the button "Add to cart" to open the "My Cart". The separate page "My Cart" displays the contents of the shopping cart.

5.1.2. Now the customer clicks directly or after placing more goods in the virtual shopping cart, "Go to Checkout" in the second step on the button or retrieves the page "Checkout" on. On the new page that opens, the customer has to register in an intermediate step either new and create an account, register for a guest order, or log in if already registered as a customer. Is it already a registered customer, he "your e-mail address" and fill in the fields "password" and then click on the "Register" button. If it is not registered as a customer, he chooses by clicking on whether he create an account ("Register") or just a guest order ("As a guest checkout") wishes to perform, and then click "Continue".

5.1.3. It then opens a new section, which displays the billing address (under the heading billing information) and the delivery address (below the shipping information) and gives the possibility to edit the address or add other addresses. In the case of re-registration, the customer must also enter a password. After editing, the fields of the customer clicks on "Continue".

5.1.4. This will open a new section (under the heading of shipment). The customer can choose the fourth step his desired shipping method by clicking on it and then click on "Continue".

5.1.5. This opens a new chapter (number information) .Here the customer can in the fifth step, select the desired method of payment chosen by clicking on it and then click on "Continue".

5.1.6. In the sixth step opens a new chapter (Order History), which summarizes the details of the order. This is where the customer uses a mouse click, tick the "Terms and Conditions read and accepted."

5.1.7. In the last step, the customer clicks on "Buy Now".

5.2. The adoption by the seller takes place in accordance with subsection 2.3 of the Seller, the terms and conditions (see above).


6. Information on Storage of contract

The contract will be filed by the seller and sent to the customer after submitting his order, together with these Terms and customer information in text form (eg. As e-mail, fax or letter). In addition, the treaty text on the seller's website is archived and can be downloaded free of charge from the customer of the password-protected customer account by entering the appropriate login information, if the customer has created an account in the online shop of the seller before submitting his order.


7. Information to identify the technical means to input errors and correct
Before submitting the order, the customer can correct his entries using the usual keyboard and mouse functions. Furthermore, all entries before the mandatory submission of the order will be displayed once again in a confirmation window and can be corrected using the standard keyboard and mouse functions.


8. Information on the available languages for the conclusion of the contract
For the contract is exclusively for the German language.

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